Homemaker Services

The Partnership’s Homemakers assist elderly and disabled persons with the tasks of daily living, to allow them to continue living independently in the comfort of their own home. The Homemaker program provides in-home support to elderly and disabled persons that need assistance to continue living independently in their own homes. Caseworkers meet with the prospective client and assist their needs. The caseworker develops a plan and the homemaker provides the services needed. The services range from housekeeping, grocery shopping to non-medical personal assistance. Each client must meet the guidelines for assistance. The clients that meet guidelines will receive assistance at no charge. The Homemakers staff can communicate with family and others on the progress of their loved one’s independent lifestyle. Each client will receive one-on-one attention to provide quality care and assistance. With the assistance from the Partnership’s homemaker program, clients can maintain their independence.

We are now a proud TennCare CHOICES provider! CHOICES is formerly known as the Medicaid Waiver program. If you have TennCare and are interested in Homemaker Services, please call the service provider phone number on the back of your insurance card and ask for Partnership CHOICES services. If you do not currently have TennCare, please call the Area Agency on Aging at 1-866-836-6678 to see if you qualify.

Frequently Asked Questions

Who is eligible for your services and how much does it cost?
Clients who meet income and other program guidelines are eligible for service at no charge through grants made available by the Tennessee Department of Human Services, local government and the United Way.

What happens after a referral is made to you?
After a referral is made, a caseworker visits each prospective client to develop a plan for care. The caseworker talks with the client to determine his/her needs, assesses the home and tasks, and develops the plan for care.

How often do you evaluate a client’s need for your service?
Cases continue to be evaluated throughout a Homemaker’s involvement. The client also participates in evaluating the plan of care with the caseworker.

How are homemakers selected?
Homemakers are carefully screened and trained by our staff. Each Homemaker undergoes a background and reference check. They receive one week of classroom training and two weeks of on the job training. They are required to attend one day of in-service every quarter.

Are there limits to the services the homemaker provides?
Homemakers do not provide assistance with seasonal housework, heavy lifting, home health care, or non-essential shopping. Homemakers are not available on weekends or holidays.