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The Partnership’s Service Coordinators assists elderly and disabled residents of public housing to maintain an independent lifestyle by connecting them with community based services. Service Coordinators provide guidance with filing for public and veteran benefits, nursing homes, boarding home placement, and lifestyle changes. The staff connects residents with community resources. Priority is given to those residents who are considered frail or at risk, but all cases are considered. It is strictly confidential and participation is strictly voluntary. A Partnership staff member will contact the individual within 36 hours to arrange a visit.
Service Coordinators assist with:
- Changes in lifestyle
- Family conflict/stress
- Care-giving issues
- Financial problems
- Problems with memory loss, confusion and depression
- Nursing home/Boarding home placement
- Long term care
- Abuse and neglect
- Criminal assault
Community Resource Connections:
Health Services
- Hearing
- Home health care
- Alcohol and drug rehabilitation
- Eye care
- Mental health
- Hospice care
- Dental care
- Medical care
In-Home Services
- Home delivered meals
- Homemaker
- Personal care
Help with Public Benefits
- Medicare
- Medicaid
- TennCare
- Food Stamps
- Social Security
- Supplemental Security Income (SSI)
- Veteran's Benefits
- Energy Assistance
Other Areas
- Housing
- Transportation
- Legal services
- Senior activities
Frequently Asked Questions
Can a concerned relative refer an elderly or disabled resident for assistance or must the individual request the services directly?
We accept referrals from any individual or organization, but participation in the program is entirely voluntary.
How is the assessment performed?
After contacting our office or the Service Coordinator, an in-home assessment will be scheduled with the resident. It is not necessary for the resident to come to the office.
How much does this service cost?
No fee is ever charged for referrals or other services.
Is assistance immediate or is there a waiting period?
Although all cases are considered important, priority is given to those residents who are considered "frail" and "at risk." The resident will be contacted usually within a 36 hour period to arrange a home visit.
Will receiving assistance from the Partnership for Families, Children and Adults impact my current government benefits?
Participation in the programs offered by our agency will in no way impart any government benefits you are receiving.
Who will know about my participation in your program?
Your participation in our program is confidential.
How often do you reassess a resident?
Case plan reviews are completed quarterly by the Service Coordinator. A complete reassessment of need is completed annually.
What public benefits do you help with?
Help with Public Benefits, including Medicare, Medicaid, TennCare, Food Stamps, Social Security, Supplemental Security Income (SSI), Veteran's Benefits, and Energy Assistance.
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