24/7 Domestic Violence and Sexual Assault Crisis Hotline: 423.755.2700




Date Posted: 2/19/2018

Position: VOCA Case Manager – Victim Support Services

Reports to: Outreach Supervisor

Start Date: Immediately

Job Summary: Under general supervision of the Shelter Supervisor, the Shelter Case Manager provides case management/advocacy services in the Family Violence or Homeless Shelter to assist clients who may be homeless or victims of domestic violence and/or sexual assault, dating violence, and stalking.  The Shelter case manager performs all related activities  including 1) intake and assessment for shelter housing, 2) assist the client in setting goal to be completed during their shelter experience 3) provide support groups and life skills 4) linking with appropriate agency and community resources, 5) advocating on the victim’s behalf 6) maintaining a shelter environment that is conducive to client success and 7) performing basic administrative tasks.

Education/ Experience: A Baccalaureate degree in social work from an accredited college or university or in a related field such as psychology, sociology or other human and behavioral courses with one year of satisfactory work experience in human services field.

Salary:  Non-Exempt, Grade 160, $14.36/hour

                                                      To apply for this position, please forward your most current resume to:

Konnie Smithers, HRM Consultant



Date Posted: 1/18/2018

Position: Program Manager Operations and After Hours Intake – Victim Support Services 

Reports to: Program Director

Start Date: Immediately

Job Summary: Under the direction of the Program Director, provides oversight, supervision and leadership for Victims Support services operations, facilities, and after-hours intake and Hotline services. This position oversees the daily operations of the Victim Support Services facility including leasing. The Program Manager (PM) will supervise staff in areas of house management, front desk, and maintenance. The PM will coordinate with the Volunteer Coordinator on donations in the building and address any occupancy issues or concerns. This position will complete reports for assigned grants and will assist with grants. The PM will coordinate renovations and ensure compliance with any funder or governmental regulatory agency and will ensure emergency preparedness plan is in place (safety; fire drills; incident reports etc.) Provides leadership for planning and development activities for staff development and ensure residents and visitors to PFCA are treated with respect and dignity.

Education: A Bachelor’s Degree with three to five years’ experience in a responsible administrative, supervisory or consultant capacity.  Experience in a human services environment is a plus.

Salary: Exempt, Grade 190 

                                                   To apply for this position, please forward your most current resume to:

Konnie Smithers, HRM Consultant



The Partnership provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, perceived or actual sexual orientation, gender identity or gender expression, national origin, age, disability, marital status, status as a covered veteran, genetic information, or any other protected class in accordance with applicable state and local laws governing non-discrimination in employment.