24/7 Domestic Violence and Sexual Assault Crisis Hotline: 423.755.2700

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The Partnership provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, perceived or actual sexual orientation, gender identity or gender expression, national origin, age, disability, marital status, status as a covered veteran, genetic information, or any other protected class in accordance with applicable state and local laws governing non-discrimination in employment.

Date Posted: 11/21/2019

Position: Crisis Worker – SUB (as needed)

Reports to: Lead Crisis Worker

Start Date: Immediately

Job Summary: Under the direction of the Shelter Crisis Shift Supervisor, this position responds to after-hours crisis calls and makes referrals for immediate services for victims of domestic violence sexual assault, sexual assault, elder abuse, intimate partner violence and stalking.  The CW provides after-hours triaging and provides coverage for the front desk after hours.  The position assists after-hour’s first responders through LAP and completes intake on emergency LAP admission. The CW provides customer service at the front desk for residents and visitors/volunteers in the building.  The CW monitors security screens document any incidents in the log and ensures anyone entering the building has been cleared to enter.  The CW provides assessment, crisis counseling, and referral; enters client data into Osnium and provides support to the house manager in emergency situations and notifies the appropriate staff on call when necessary.   They assist the House manager with duties related to maintaining safe, clean and healthy environment.

Education / Experience: An Associate’s degree preferred with 2-3 years’ work experience in a customer service or social services related field.  Bilingual a plus.   

Salary: Non-Exempt, Grade 150, $14.00/hour

To apply for this position, please forward your most current resume to:

Konnie Smithers, Director of Human Resources

[email protected]


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